1. Information We Collect

We may collect personal and business information voluntarily provided by users when contacting us, requesting information, submitting forms, requesting an assessment or quotation, or interacting with our services.

This information may include your name, company name, email address, telephone number, professional information, and any other information necessary to respond to your request or provide our services.

We may also collect certain technical information automatically, including IP address, browser type, device information, website activity, cookies, and similar technologies used to improve website functionality, security, and user experience.

2. How We Use Your Information

Information collected by SECURUS may be used to respond to inquiries and requests, provide information about our services, prepare assessments or proposals, manage client relationships, improve our digital platforms, strengthen security, and comply with applicable legal or regulatory obligations.

We may also use information to communicate relevant updates, services, or business information when appropriate and permitted.

3. Confidentiality and Data Protection

SECURUS applies reasonable administrative, technical, and organizational measures designed to protect personal and business information against unauthorized access, loss, misuse, alteration, or disclosure.

Access to information is limited to authorized personnel and service providers who require it for legitimate operational purposes.

However, no digital platform, electronic communication, or data storage system can guarantee absolute security.

4. Sharing of Information

SECURUS does not sell personal information.

Information may be shared with authorized service providers, insurers, business partners, professional advisors, technology providers, or other parties when reasonably necessary to process a request, provide a service, comply with contractual obligations, or satisfy applicable legal requirements.

Where appropriate, we seek to ensure that third parties receiving such information maintain appropriate confidentiality and data protection standards.

5. Cookies and Digital Technologies

Our website may use cookies and similar technologies to understand website usage, improve functionality, analyze performance, and provide a better digital experience.

Users may manage or restrict cookies through their browser settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Websites

Our website may contain links to external websites or third-party services. SECURUS is not responsible for the privacy practices, security, or content of websites operated by third parties.

We encourage users to review the applicable privacy policies before providing personal information to external platforms.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain legitimate business records, provide requested services, or comply with applicable legal and regulatory obligations.

8. Your Information

Users may contact SECURUS regarding their personal information, including requests to review, correct, update, or otherwise address information provided to us, subject to applicable law and legitimate business or regulatory requirements.

9. Changes to This Privacy Policy

SECURUS reserves the right to update or modify this Privacy Policy when necessary to reflect changes in our services, technologies, business practices, or applicable requirements.

Any modifications will become effective upon publication on this website, with the corresponding update date indicated above.

10. Contact Us

For questions regarding this Privacy Policy or the handling of personal information, please contact:

SECURUS INSURTECH
Guatemala, Guatemala
Email: servicioalcliente@securusinsurtech.com
Telephone: +502 3002-5310